Frequently Asked Questions
HAVE A QUESTION? WE’RE HERE TO HELP
To better assist our guests, we’ve listed some of our most frequently asked questions about the Live Aqua hotels and resorts. If you have any additional questions regarding your next unforgettable experience at any of our properties, please do not hesitate to contact us. We are always here to help.
What is the official category of the hotel?
It is a 5-star hotel.
What are the check-in and check-out times?
Check-in can be done from 3:00 PM on the day of arrival. Check-out must be done before 12:00 PM on the day of departure.
What are the contact details?
You can contact us by calling +1 809 933 3071 or by emailing concierge1DAQPC@posadas.com
What is the address of the accommodation?
It is located at Carretera Uvero Alto KM 33, Punta Cana 23000, Dominican Republic, Punta Cana, 23000 Dominican Republic.
Will I have free Wi-Fi?
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
What services does the accommodation offer?
The services offered include a Spa, Gym, Meeting rooms, several pools, Direct access to the beach, Daytime activity program, Wedding venues, Aqua Club Lounge, 24-hour Reception, Restaurants, Night entertainment, Wi-Fi, and Laundry.
How many restaurants and bars are there?
The accommodation offers a wide gastronomic variety that you can try in any of its 9 restaurants and 8 bars.
