FAQ

Name: Fiesta Americana Cancún Villas
Address: Blvd. Kukulcan Km 8.5 Lote 3, Cancún, Quintana Roo, 77500, MX
Telephone: +52(443)310 81 37
Price range: 142.50 USD
Rating: 4.5

If you have questions, we have answers

To facilitate our communication, we list some of the most frequently asked questions about our hotels and resorts. If you have any additional questions to get your next experience unforgettable at any of our properties please contact us. We will always be happy to help you.

Is Fiesta Americana Cancun Villas All Inclusive?

No, we are a hotel that operates under the European Plan. Food and drinks are paid directly at our consumption centers.

Does the hotel offer transportation from the airport?

For more information and prices of the transportation service, we suggest you contact us at least 24 hours before your arrival at the following email: conciergefacu@posadas.com

How much is parking on the property? Is reservation required?

Parking and valet parking are free at this property and reservations are not required.

What time is check in and check out at Fiesta Americana Cancún Villas?

Check in is at 3:00 p.m. and check out at 12:00 p.m.

Does the hotel accept dollars and does it exchange money?

No, all services (including the payment of the stay) are made in national currency, that is, Mexican pesos.

How many restaurants are there in the hotel?

We have 3 restaurants and 2 bars.

What is the price of the buffet breakfast?

Our buffet breakfast has a cost of 549 MXN per adult.

Is there a pool in the hotel?

Yes, the property has an outdoor pool. The service hours are from 8:00 to 20:00 hrs.

What is the cost of Balinese beds and how can I reserve one?

Balinese beds have a cost of 1,450.00 MXN, reimbursing 650 MXN in food and beverage consumption. The reservation can be made with our Pool Concierge.

Are there facilities and activity programs for children?

Yes, children ages 4 to 12 have their own space at the Fiesta Kids Club, where they play games and do crafts while savoring delicious snacks and refreshing drinks. In the afternoon they can entertain themselves with video games, movies or board games. Hours: 10:00 a.m. to 4:00 p.m.

Are dogs accepted?

Yes, service and emotional support dogs are welcome. Paying an extra fee per night, per room, you must reserve a Dog Friendly room category and consult terms and conditions.

Is there a gym in the hotel?

Yes, our gym is open from 7:00 am. until 10:00 p.m. and it has no cost.

What are the Spa service hours?

The Spa facilities are open daily from 9 a.m. a 9 p.m.

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