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Amenities and Services

We've thought of every detail

Grand Fiesta Americana Chapultepec is a luxury hotel located in front of the Bosque de Chapultepec in Mexico City. We offer modern and elegant rooms, as well as world-class service and an exclusive atmosphere.
We work hard so that our business guests stay productive during their stay and can enjoy a well-deserved break outside of their working hours. Our guests enjoy a range of amenities, from the incredible cuisine at Azur restaurant to a fitness center, an express business center, 24-hour room service and complimentary Wi-Fi. We've thought of everything to make you comfortable.

Exceptional Service and Luxury Amenities

Bottle and glass of wine served with food on a table at Grand Fiesta Americana

Grand Club

Discover our exclusive Grand Club where you'll find a comfortable lounge, a delightful culinary selection, and a tempting bar with the finest beverages available all day long. Enjoy personalized service while taking in the panoramic view of Castillo de Chapultepec.

Aerial view of the Chapultepec Castle near Grand Fiesta Americana

View of Castillo de Chapultepec

Enjoy unparalleled views of the majestic Castillo de Chapultepec from our exclusive suites, and common areas such as event halls, Grand Club, and gym. Immerse yourself in Mexico's historical beauty while staying with us

Close-up of an exercise bike in a Gym wellness center at Grand Fiesta Americana

Health Club

Our 24-hour Health Club offers cardio equipment and free weights, treadmills, bikes, water and towels. There's no need to skip out on your workouts during your trip; exercise at any time of day in our fitness center.

A cute puppy covered with a linen at Grand Fiesta Americana

Dog Friendly

Your best friend deserves to travel with you, and discover amazing places together. Find this unique experience with our Dog Friendly program, where we’ll welcome your pup and pamper him upon arrival with a special kit, which includes a bed and bowls for him to enjoy throughout his stay.

Table with food and drinks in front of a TV at Grand Fiesta Americana

Room Service

Enjoy our 24-hour room service, where you can indulge in delicious dishes, desserts, and beverages from the Azur restaurant at any time of the day or night with comfort and convenience.

Interior & decor of lounge area with lavish furniture at Grand Fiesta Americana

Free WI-Fi

Enjoy a free Wi-Fi connection in all rooms and social areas. We know how important it is to stay connected, which is why we offer free high-speed Wi-Fi throughout the hotel for your convenience.

A red colored car parked in a parking lot at Grand Fiesta Americana

Valet Parking

Valet service is available 24 hours a day for a special rate. We know that check-in and check-out times can be unpredictable, which is why our valet service is available at any time of day.

Concierge Digital colored logo used at Grand Fiesta Americana

Digital concierge

“ Hi!, I'm Lexi

Your digital concierge, I'm ready to support you in whatever you need, such as attending your requests, clarifying your questions and most importantly, making your stay unique.

Get to know me and discover everything I can do for you. ”

Van used for clients traveling at Grand Fiesta Americana

Round transportation to your event

At Grand Fiesta Americana Chapultepec, we understand that your concert plans can be an exciting experience, and we want to make sure you get there safely and worry-free. That is why we offer a round-trip transportation service to your events at the Palacio de los Deportes and the Foro Sol.

*For more information, consult with our concierge at the hotel. Applies extra cost.

Emotional Support Dog- Extra Cost

Emotional Support Dog- Extra Cost

Daily housekeeping

Daily housekeeping

24 hrs security

24 hrs security

Room Service 24hrs

Room Service 24hrs

Wheel chair access

Wheel chair access

Wi-Fi included

Wi-Fi included

Valet parking

Valet parking

Laundry services

Laundry services

Health club

Health club

Safe deposit box

Safe deposit box

24 hours reception

24 hours reception

Smoke free hotel

Smoke free hotel

Air-conditioning

Air-conditioning

Multilingual staff

Multilingual staff

Full service concierge

Full service concierge

Dog Friendly-  Extra Cost

Dog Friendly- Extra Cost

Service Dog

Service Dog

Emotional Support Dog- Extra Cost

Emotional Support Dog- Extra Cost

Daily housekeeping

Daily housekeeping

24 hrs security

24 hrs security

Room Service 24hrs

Room Service 24hrs

Wheel chair access

Wheel chair access

Wi-Fi included

Wi-Fi included

Valet parking

Valet parking

Laundry services

Laundry services

Health club

Health club

Safe deposit box

Safe deposit box

24 hours reception

24 hours reception

Smoke free hotel

Smoke free hotel

Air-conditioning

Air-conditioning

Multilingual staff

Multilingual staff

Full service concierge

Full service concierge

Dog Friendly-  Extra Cost

Dog Friendly- Extra Cost

Service Dog

Service Dog

Jacuzzi in Spa 19° at Grand Fiesta Americana Chapultepec

SPA 19th

Our Spa 19th is a veritable paradise in the city, where you can balance your body, mind and spirit.

Service Hours:

  • Monday to Friday: 8:00 AM – 9:00 PM
  • Saturday and Sunday: 9:00 AM – 5:00 PM

Appointment required:

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