FAQ
If you have questions, we have answers
To facilitate our communication, we list some of the most frequently asked questions about our hotels and resorts. If you have any additional questions to make your next experience unforgettable at any of our properties please contact us. We are happy to help.
Do they have internet and how is it accessed?
We do have wireless internet throughout the hotel, accessing the “Fiesta Rewards” Network.
Do we have Room Service?
We have room service 24 hours a day, you can access the menu by scanning the QR code found on channel 27-0.
Do they have a gym?
We have a gym with hours from 6:00 am to 11:00 pm on the 4th Floor of the hotel.
Do you have an exchange house?
Within the hotel facilities there is an exchange office.
Do they have a pool?
No
Do they have transportation?
Transportation is not available.
Do you have a laundry service?
Laundry service is available subject to charges.
Nearby places of interest
Bosque de Chapultepec, national auditorium, CDMX arena, basilica, autodromo, GNP forum (CHECK NAME), Zócalo, Alameda Central
Distance to Mexico City International Airport
We are 10.4 km from the Mexico City airport
Do we have parking?
We have valet parking and self-service parking, both subject to a charge.
Do we have electric car charging?
We have charging stations, requesting the service from valet parking at the time of delivery of your car.
Fiesta Rewards
Fiesta Rewards is an experience that goes beyond each trip, it is discovering more and having better possibilities, living unique experiences and enjoying benefits designed to recognize you at all times.
Give your travels a different meaning and be part of the only frequent flyer program that knows and recognizes you.